Areas › Low mood and hard feelings › Emotions as signals

When someone pours out a lot at once, catch the two or three words carrying the weight and give those back to them, in order.

You said you felt cold in your own house, and like a nuisance. Nothing added, nothing solved. It sounds almost too simple, and it does the thing a person cannot do while they are in the middle of it, which is hold the whole of what they just said. If you are the one speaking and nobody is doing this for you, you can do a rough version yourself by writing down the three phrases that carried the most heat.

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