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Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
Most outbursts are a last try at getting something across. Underneath the noise there is usually a need that has gone unmet for a long time.
It rarely arrives as a message, though. It arrives as volume, and the other person hears the volume and misses the content entirely. Treating it as a…
Holding anger in does not hide it. It comes out in the face, the shoulders and the shortness of your answers, and the person opposite reads all of it.
This is why gritted politeness so often makes things worse rather than better. They can feel something and now they cannot ask about it. Saying the…
Broad claims about which nations bottle it up and which let it fly are entertaining and close to useless for any actual person in front of you. Ask instead.
The question that earns its place is plain: what happened in your house when somebody got angry. Who was allowed to be loud, who had to go quiet,…
You can take somebody's fire seriously without approving of what they did with it. Both halves have to be there.
Drop the first half and you get a lecture nobody listens to. Drop the second and you end up admiring something that hurt people. Said properly it…
Defence starts at a boundary. When anger flares, something has been read as crossing a line, so the question worth asking is which line.
Looking for a whole subject rather than a single practice? Start from the nine areas.
The answer is often smaller and clearer than the reaction: being spoken over, being made to look stupid in front of someone, having your time taken…