Practices

When someone has missed the deadline again, the talk about how they always do this changes nothing except how they feel. If you want a different Friday, the conversation belongs on Monday, and it is about the plan rather than the person.

This is a hard one, because the frustration is real and often fair. But the lecture lands on a system that was never the failure point, and it adds…

People rarely stop at you are late. They move on to what sort of person is late, and then it is about respect and reliability rather than about time. You have probably taken that account on board yourself.

Naming the jump out loud helps, at home and at work: this is a difficulty with timing, here is what I am putting in place, and it is not a comment on…