Practices

People stop telling the truth to anyone who argues with it. Being easy to be honest with is a skill, and it has to be visible from the outside.

Notice what you do in the first three seconds after hearing something you did not want to hear. The explaining, the yes but, the small correction of…

When you genuinely cannot know what someone thought of you, the harsh guess is no more accurate than the kind one. Since you are inventing either way, invent the version that lets you carry on with your day.

This is not positive thinking. It is noticing the moment you moved from evidence to invention, because at that point you get a say. A short reply…

Halfway up the argument, ask yourself one question. What do I want here, and who am I trying to be. Winning the sentence is rarely worth what it costs by bedtime.

It is a simple move and it is genuinely hard, because the moment is loud and the long view is quiet. A short version helps. Not in front of the…

When a task is missed it is usually not sitting somewhere being refused. It has gone off the radar altogether, the way a name goes when somebody asks you for it.

The refusal reading is the expensive one, because it turns a lapse into an insult and starts the argument in the one place where nothing can be…