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Areas › Yourself and your limits › Validate yourself and others
People calm down when they feel understood, not corrected. Understanding first, solutions later.
Repel evil with what is better, and your enemy will become as close as an old friend (Quran 41:34). A validating word is often the better thing that turns the moment.
فصلت
وَلَا تَسۡتَوِي ٱلۡحَسَنَةُ وَلَا ٱلسَّيِّئَةُۚ ٱدۡفَعۡ بِٱلَّتِي هِيَ أَحۡسَنُ فَإِذَا ٱلَّذِي بَيۡنَكَ وَبَيۡنَهُۥ عَدَٰوَةࣱ كَأَنَّهُۥ وَلِيٌّ حَمِيمࣱ
Good and evil cannot be equal. [Prophet], repel evil with what is better and your enemy will become as close as an old and valued friend
Qur’an 41:34read it in the library
Translation: M.A.S. Abdel Haleem, The Qur'an, Oxford University Press, 2004.
A validating response, signalling that the other's reaction makes sense, measurably lowers their emotional arousal, while invalidation raises it. Understanding is what unlocks the conversation.
Shenk, C. and Fruzzetti, A. E. (2011). The impact of validating and invalidating responses on emotional reactivity. Journal of Social and Clinical Psychology doi
Validating responses lower emotional arousal, while invalidating responses increase it.
Strength of evidence: one line of research. A single study, or a theoretical account.
Naming that the other's feeling makes sense lowers their arousal and opens them to you.
Where this sits: DBT, validation skills (GIVE).