Loading practices
Loading practices
Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
Before you fix or argue, validate: that makes sense, I can see why you feel that. It cools the heat.
People calm down when they feel understood, not corrected. Understanding first, solutions later.
Validate your own feeling first: of course this stung. You do not need permission to feel it.
Do not add self-blame on top of a hard feeling. Let it be real, then decide what to do.
Looking for a whole subject rather than a single practice? Start from the nine areas.