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Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
Anger takes speech in one of two directions. Some of us go silent and let the face carry it, others turn suddenly fluent and very precise.
Being articulate under provocation feels like being in control, and the two are easy to confuse. A cleanly aimed sentence often does more damage than…
Holding anger in does not hide it. It comes out in the face, the shoulders and the shortness of your answers, and the person opposite reads all of it.
This is why gritted politeness so often makes things worse rather than better. They can feel something and now they cannot ask about it. Saying the…
Emotions are loud on purpose. The intensity is your system saying that something here matters, so the question worth asking is what it thinks is at stake.
Ask it plainly. What was about to be lost, what was being said about you, what you were protecting. The answer is usually smaller and more reasonable…
You can take somebody's fire seriously without approving of what they did with it. Both halves have to be there.
Drop the first half and you get a lecture nobody listens to. Drop the second and you end up admiring something that hurt people. Said properly it…
Looking for a whole subject rather than a single practice? Start from the nine areas.
Defence starts at a boundary. When anger flares, something has been read as crossing a line, so the question worth asking is which line.
The answer is often smaller and clearer than the reaction: being spoken over, being made to look stupid in front of someone, having your time taken…