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Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
When they are upset, move physically closer before you say anything.
Nearness often comforts before any words can, and asks nothing in return.
Being cornered is a trigger all by itself. If you want somebody to come down, hand back a little freedom: a clear way out of the room, a choice about where to sit, some say in when this gets talked about.
Watch how fast things escalate the moment a person cannot move, cannot leave, cannot decide anything. It is not stubbornness, it is an old alarm…
When someone comes at you angry, listen for the fear in it. It changes what you say next, and it changes what their anger does to you.
A raised voice usually produces apprehension, and apprehension makes people stiffen or back away. Hearing frightened rather than hostile leaves you…
Ask which kind of support they want today rather than deciding for them.
Sometimes it is help, sometimes only company; asking spares you both the wrong gift.
Do not only correct the thought, correct the sentence. Rather than do not shout at me, try can you take those off, I want to talk to you.
Telling yourself to stay calm gives you nothing to do, and the ready-made sharp line is still the only thing in your mouth. A plain request gives all…
Looking for a whole subject rather than a single practice? Start from the nine areas.