Practices

Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.

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78 practices

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When they are upset, move physically closer before you say anything.

Nearness often comforts before any words can, and asks nothing in return.

A minuteAffection and touchCoreQur’an 30:21Seen more than once

Anger and fear are not two separate weathers. They run through much of the same equipment in the body, which is why the two can feel almost identical from the inside.

Heat rising, breath going short, focus narrowing to one person: that is the same list you would give for the ten minutes before a hospital…

A minuteThe fear underneath angerCoreQur’an 21:87One line of research

Keep one word ready for when the heat arrives: danger. Asking what feels dangerous here gives you something to answer instead of somebody to beat.

Answers are allowed to be small and unimpressive. Being seen as useless. Being talked over again. The value is in having a question short enough to…

A minuteThe fear underneath angerCoreQur’an 26:13One line of research

When a conversation is getting hot, change the geometry. A step back, sitting down instead of standing, ending up side by side rather than face on, all of it lowers how much threat your body is taking in.

Somebody coming too close reads as a threat before a word has been said, and it runs both ways, so you are also the person standing too close to…

A minuteThe fear underneath angerCoreQur’an 48:4One line of research

Your eyes flag a threatening shape before you have properly looked at it. By the time you are weighing up what is going on, the alarm has already gone off.

Looking for a whole subject rather than a single practice? Start from the nine areas.

So the spike itself is not a decision, and there is no point arguing with it or feeling ashamed of it. What you can do is give the slower part of you…

A minuteThe fear underneath angerCoreQur’an 70:20One line of research

The gap between your car and the one in front belongs to nobody at all, and still, somebody moving into it lands like a break-in.

Old territorial machinery is running on a stretch of road you do not own and will never see again. Seeing that clearly on the motorway makes it…

A minuteThe fear underneath angerCoreQur’an 20:112One line of research

Being cornered is a trigger all by itself. If you want somebody to come down, hand back a little freedom: a clear way out of the room, a choice about where to sit, some say in when this gets talked about.

Watch how fast things escalate the moment a person cannot move, cannot leave, cannot decide anything. It is not stubbornness, it is an old alarm…

A minuteThe fear underneath angerCoreQur’an 21:87One line of research

Let yourself be frightened. People who cannot stand the feeling tend to do something reckless to make it stop, and it is the recklessness that gets them hurt.

Old soldiers say the same thing about who survived: not the ones who felt nothing, but the ones who could admit they were terrified and stay careful…

A minuteThe fear underneath angerCoreQur’an 28:7One line of research

When somebody's anger is filling the room, the bravest sentence available is usually the plainest one: you are frightening me right now.

It gives them a piece of information they almost never have, which is what they are actually doing to the person in front of them. It also puts…

A minuteThe fear underneath angerCoreQur’an 20:46One line of research

Picture two parts of you. One is fast and jumpy and does not take arguments; the other thinks things through but needs a moment to wake up.

Under provocation the fast one is already talking, and reasoning with it goes nowhere. What works is buying the slow one time: step outside, get a…

A minuteThe fear underneath angerCoreQur’an 70:20One line of research

Keep a line ready for the moment somebody tells you something you did not want to hear. Something like: I did not know that, I would have had to learn it sooner or later, and now I do.

Write your own version and learn it by heart, because nobody composes a generous thought while their face is hot. The aim is not to feel gracious. It…

A minuteThe fear underneath angerCoreQur’an 2:38One line of research

Not every threat needs answering. A knock to your pride is not a danger to your safety, and it does not require a defence.

The test is short enough to run in the moment: if I do nothing here at all, what actually happens to me? Often the honest answer is that somebody…

A minuteThe fear underneath angerCoreQur’an 3:175One line of research

Someone shouting at you is usually frightened of something, even when they look like the one in charge of the room.

It might be fear of being left, of being made a fool of, of losing something they cannot afford to lose. You will not always find out which, and you…

A minuteThe fear underneath angerCoreQur’an 20:67One line of research

Never decide you are safe because the other person is scared. Frightened people are often the ones who go furthest.

Anger as fear is a useful way of understanding somebody and a useless safety assessment. If the voice is rising, if the space between you is closing,…

A minuteThe fear underneath angerCoreQur’an 20:45One line of research

Ask which kind of support they want today rather than deciding for them.

Sometimes it is help, sometimes only company; asking spares you both the wrong gift.

A minuteAnswering bidsCoreQur’an 42:38Seen more than once

Before you respond, say back what you heard them mean.

Being understood, even before being agreed with, settles almost everything.

A minuteAnswering bidsCoreQur’an 42:38Seen more than once

Volume gets heard as aggression even when it is only urgency. Someone raising their voice is often just trying to be heard.

It runs in both directions. When you push your own volume up to make a point land, what arrives at the other person is an attack, and they answer the…

A minuteChoosing your responseCoreQur’an 17:53One line of research

Before you decide someone is having a go at you, go looking for the boring physical explanation. A good deal of the time it is right there.

Ears blocked by headphones, a phone about to die, somebody who has not eaten since breakfast. Make the alternative concrete, because a vague thought…

A minuteChoosing your responseCoreQur’an 15:85One line of research

Do not only correct the thought, correct the sentence. Rather than do not shout at me, try can you take those off, I want to talk to you.

Telling yourself to stay calm gives you nothing to do, and the ready-made sharp line is still the only thing in your mouth. A plain request gives all…

A minuteChoosing your responseCoreQur’an 33:70One line of research

Not taking things personally is a question rather than a personality. The question is short: was that aimed at me, or was I simply standing there?

A lot of what lands on you was already travelling. The bad mood was made at work, or three years ago, or by whoever spoke to them just before you…

A minuteChoosing your responseCoreQur’an 28:55One line of research