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Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
When your thinking comes back online mid-argument, say so and offer a restart. I could feel myself getting defensive and this is not helping either of us, shall we try that again?
Most people escalate sometimes. The skill worth having is not never starting but knowing how to get out once you have. Naming it yourself gives the…
Say what you would prefer and what you will do, not what they have to feel. I do not like being spoken to this way, and if it carries on I am going to step out of the conversation.
The difference is small and it changes everything. A demand needs their cooperation to succeed, so it can be refused, and being refused is where the…
Being told not to worry has never once stopped anybody worrying, including you. If a friend said it to you tomorrow you would carry straight on.
This is worth saying to a parent who feels they are failing at comforting their child. They are not bad at it. The words simply do not do that job…
Asking again and again whether it will be alright, and being told yes, buys a few seconds of calm and guarantees the next round of asking. The kindness in the answer is what keeps it going.
You can hear it in the shape of the question: the same one, worded slightly differently, asked of the same person. If you are the one being asked,…
Looking for a whole subject rather than a single practice? Start from the nine areas.