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Every practice in the library, in one list. Narrow it by how long you have, who it is written for, and where you are right now.
When someone finally gets one true word out about how they feel, resist explaining it to them. Ask what that word is like from the inside and let them find the rest.
The temptation is to say the clever thing: of course you felt rejected, anyone would. It is often accurate and it usually ends the moment, because…
If a conversation has wandered off and you have lost the thread, go back to the last thing that had real feeling in it, and go back using the words they used.
Not a summary of those words. The actual phrase: 'you said she has her standards and you will never meet them, and your eyes went red when you said…
You do not have to reflect back everything a person just told you. Pick up the part that carries the weight and say that much.
A long, careful summary can flatten what someone has just risked saying. If the heart of it is that he feels defeated and frightened of never being…
When you are already angry, imagining your way into someone else's head asks the tired part of you to do the heavy lifting. Start with your body instead: look at their face, let your breathing and your shoulders come closer to theirs.
Perspective taking is a fine skill on a calm day. In the middle of a row it tends to slide into arguing with a version of the other person you have…
Looking for a whole subject rather than a single practice? Start from the nine areas.