Practices

Be firm and warm at once: gentle tone, steady eyes, clear ask. Neither doormat nor bulldozer.

Softness of manner and firmness of content are not opposites. Hold the point kindly.

Ask plainly: name the facts, say how you feel, say what you want, in a few clear sentences.

Drop the hinting. State the situation, your feeling, and the request. Clear is kind.

Two weeks away is the point to stop waiting and ask for help. A year away is beyond what one appointment a week can carry.

Short absences often sort themselves out. Once a fortnight has gone, the pattern has usually begun to set, and the amount of practice needed to undo…

Somewhere between five and ten children in every hundred struggle to get to school at some point, and one or two of those need real help with it. Your family is not a strange case.

It feels rare because nobody mentions it at the school gate. In a school of a thousand that is a dozen or more children needing active support at any…

Avoiding something makes today easier and tomorrow harder. Say that plainly, to yourself and to whoever is in it with you.

Without that sentence, asking someone to face a frightening thing looks like cruelty, and every conversation about it goes badly. With it, the choice…

Anxiety is the most common mental health difficulty of childhood, with something like a third of young people meeting the threshold at some point and a smaller group badly held back by it. Both halves of that are worth saying.

The first half is for the shame: this is ordinary, and keeping it secret is its own kind of avoiding. The second half is so that nobody hears…

The target is getting through the door, not feeling calm about it. Calm tends to arrive afterwards, and mostly for people who went.

It is tempting to wait for a good week, a settled mood, a morning that feels different. Waiting hands the decision to the anxiety, and the anxiety…

Offer school again at ten, and at eleven, and after lunch. One refusal at half past seven should not be allowed to decide the whole day.

Morning dread usually peaks around the time they would be leaving and then drains away over a couple of hours. A child who could not face it at half…

Put it the way a grandmother would. Eat your peas and carrots and then you can have your pudding: go in, and then the thing you have been wanting.

Technical language falls out of your head at seven in the morning. A homely sentence survives, and it survives the argument too, because it is hard…

Parents keeping a pattern going are almost never doing it knowingly. Say so out loud, before you explain any of the rest.

A parent who hears that their comfort has been part of the problem will either argue or quietly stop coming, and both of those cost the child far…

Nobody is asking you to go cold. Comfort your child properly, and watch where it lands: alongside them as they go, rather than waiting for them if they stay.

A hug at the door and a hand on the back on the way to the car sit on the side of going. A whole afternoon of being looked after because they did not…

When a young person will not go in, social fear is the most common thing underneath. Start there, before anyone reaches for words like lazy or defiant.

Ask about the parts of the day with other people in them: the corridor between lessons, the dining hall, being called on, changing for sport, walking…

Listen for the moment a young person starts explaining why home is better. A preference with reasons attached is much harder to shift than plain distress.

Distress you can soothe, and then move through together. A worked out case, less demanding work, nobody staring, no awkwardness at lunch, is…

Not every child who is not at school is frightened of school. Some are kept at home by what is happening there, some have decided the place is not worth it, and some are angry about one specific thing.

The child looking after an unwell parent, the teenager who has written the school off, and the one who cannot face the corridor all look the same on…